Georgetown, TX · 24/7 Emergency Response · Insurance Claims Welcome

Hail, Flood & Water Damage Restoration in Georgetown, TX

Georgetown takes damage from two directions — grapefruit-sized hail off the Balcones Escarpment above, and the San Gabriel River below. CDG Restoration & Construction handles the roof, the water, the mold that follows, and the rebuild after all of it. Based in Buda, 43 miles south. 24/7 for emergencies, insurance claims welcome.

Georgetown Gets Hit From Above and Below

Most Central Texas cities have one dominant risk. Georgetown has two, and they are unrelated to each other, which is why homeowners here often carry the wrong assumptions about what their insurance actually covers.

From above: Georgetown sits in the heart of the Central Texas hail belt, and the geography makes it worse. Storm cells tracking northeast along the I-35 corridor intensify near Georgetown where Gulf moisture meets the Balcones Escarpment. The area has recorded 113 hail events within ten miles of downtown since 2004, with the largest confirmed stone reaching four inches — grapefruit. That is not a once-in-a-career event here. It is a recurring one.

From below: the North and South Forks of the San Gabriel River run through the city, and they rise fast. In July 2025 the South Fork crested near 29.7 feet against a flood stage of 9 feet. Homes along those corridors flood in a way that has nothing to do with the roof — and almost nothing to do with a standard homeowners policy.

We are based in Buda, roughly 43 miles south on I-35, about a 45 minute run with a crew and drying equipment.

The Storms Georgetown Is Still Repairing

Texas generally allows two years from the date of loss to bring a property damage claim, and most policies separately require prompt notice. If your property was in the path of any of these and nobody has inspected it, that is worth correcting.

April 2025 — Three-Inch Hail

Stones up to three inches across Georgetown and neighboring communities, with roughly 29,000 structures impacted. Hail that size does not always crack a shingle visibly — it bruises the mat underneath the granules, and the roof fails years early as a result. This is the most recent large event and a great deal of it has still not been assessed.

July 4–5, 2025 — San Gabriel River Flooding

The South Fork crested near 29.7 feet against a 9 foot flood stage. The city evacuated the animal shelter, the VFW post, Holly Street Village and the San Gabriel Crisis Center, and residents of the Two Rivers, San Gabriel and Waters Edge apartments were advised to leave. Twenty-six people were rescued across Williamson County and three lives were lost. The mayor signed a local disaster declaration on July 5.

September 24, 2023 — The Costliest Regional Hailstorm

Two-and-a-half-inch hail contributing to an estimated $600 million in damage across Travis and Williamson counties, with somewhere between 40,000 and 50,000 homes affected. Many Georgetown roofs took this hit and the April 2025 hit within eighteen months of each other.

February 2021 — Winter Storm Uri

Days of sustained subfreezing temperatures burst pipes across the city, and Georgetown issued a boil-water advisory to all water customers. Attic and exterior-wall plumbing here was never insulated for a multi-day hard freeze.

September 2018 — South Fork Flooding

More than six inches of overnight rain pushed the South Fork to moderate flood stage around 24 feet, forcing evacuations at the Shady River RV Resort off SH 29.

September 2010 — Tropical Storm Hermine

Over fourteen inches of rain fell at Lake Georgetown, producing major flooding on the North Fork San Gabriel. Lake Georgetown exists for flood control and it still could not absorb that.

Georgetown Requires a Roof Permit. Austin Often Does Not.

This catches people out constantly, including contractors who work the whole metro and assume the rules travel with them. They do not.

In the City of Austin, replacing asphalt shingles with asphalt shingles is generally exempt from a building permit unless the property sits in the Wildland-Urban Interface and half or more of the roofing is being replaced. In the City of Georgetown, a permit is required for a new roof within city limits, full stop. Applications go through the My Government Online portal using the reroof permit application.

There is a second Georgetown-specific detail worth knowing before a crew starts tearing off. Roof decking does not have to be replaced if it is undamaged — but if it is damaged, that has to be declared on the reroof permit application, and an additional inspection is required before the new decking is covered. A contractor who covers damaged decking without that inspection has created a problem that surfaces at resale, at the next claim, or both.

Unpermitted roof work is one of the more common things a buyer's inspector flags in Georgetown, and it is entirely avoidable. We pull the permit as part of the job and we do not ask homeowners to pull their own.

Flood or Roof? The Distinction That Decides Whether You Have a Claim

After July 2025 this stopped being theoretical for a lot of Georgetown families, so it is worth being blunt about.

A standard homeowners policy does not cover flood. Rising water — a river leaving its banks, surface water moving across the ground and into the structure — is excluded, and covering it requires separate flood insurance through the NFIP or a private carrier. That coverage also typically carries a waiting period before it takes effect, which means it cannot be bought once a storm is in the forecast.

Water that enters through storm-damaged building envelope is a different matter. Rain coming through a roof that hail or wind opened up is generally covered under the homeowners policy, because the covered peril is the wind or hail damage, not the water. Two houses on the same street can take on water the same night and have completely different claims outcomes based on which route the water took.

If you are near either fork of the San Gabriel, near Blue Hole Park, or in the River Bend or River Chase areas, it is worth confirming what you actually hold before the next event rather than after. We will tell you honestly which category a loss falls into when we inspect — including when the honest answer is that it is a flood loss and your homeowners carrier is not going to pay it.

What Fails in a Georgetown Home, and Why

Georgetown spans more construction eras than most cities its size — a genuinely old downtown, three decades of suburban slab, and some of the newest master-planned communities in Williamson County. Each behaves differently.

Houston Black Clay and Slab Movement

Eastern and central Georgetown sit on expansive Houston Black Clay, the Blackland Prairie soil that swells and shrinks dramatically with moisture. That seasonal movement puts constant differential stress on supply lines running beneath post-tension slabs, and slab leaks are the result. A warm spot on the floor, an unexplained jump in the water bill, or a musty smell with no visible source are the first signs.

The Historic Core — Pier-and-Beam and Old Metal Pipe

Pre-1960s homes near the square are frequently pier-and-beam with cast iron drain lines and galvanized steel supply. Both corrode from the inside and both fail on their own schedule. Crawl space moisture is a separate and constant mold driver in these houses.

1970s to 2000s — Post-Tension Slab, Aging Roofs

The bulk of the residential stock — an estimated 75 to 85 percent — sits on slab-on-grade post-tension foundations. Many of these roofs date from the 1990s through 2010s and are now at end of useful life, which is exactly the wrong condition in which to take a three-inch hailstone.

Sun City, Wolf Ranch and Santa Rita Ranch

The newer master-planned communities — Sun City from 1996, Wolf Ranch from 2015, Santa Rita Ranch since the mid-2010s — use slab foundations, Hardie board or stucco, and PEX plumbing. Better plumbing, but volume construction during a boom means moisture management is where the defects hide.

Concrete Tile in Cimarron Hills and Premium Sun City

Tile handles Central Texas UV well and lasts decades, but it carries real weight loading and needs underlayment specified for heat cycling. After hail, cracked individual tiles often mean a partial replacement — and matching a discontinued tile color becomes a negotiation with your adjuster.

Karst Terrain on the West Side

West of the escarpment the ground is limestone and karst — the same geology that produced Inner Space Cavern when crews were drilling for I-35 in 1963. Thin, rocky soil over rock means less slab movement but much faster runoff, which changes how water behaves around a foundation during a downpour.

Sun City, HOA Approvals, and the Crews That Show Up After a Storm

Sun City is the largest single community in Georgetown and it has a specific exposure: it is an active-adult community, which means after every hail event it is one of the most heavily canvassed neighborhoods in Williamson County. Door-knocking crews follow storms, not warranties.

The single most useful thing to know is that any offer to cover, waive or absorb your deductible is not a discount — it is a crime. Texas Insurance Code § 707.002 requires the insured to pay their deductible, and Texas Business & Commerce Code § 27.02 makes it an offense for a contractor to pay, waive, absorb or rebate it, carrying up to 180 days in county jail and a $2,000 fine. A contractor comfortable breaking that law is telling you how they will behave about everything else. There is a practical trap too: your carrier can withhold recoverable depreciation until it sees proof you actually paid the deductible.

On the HOA side, Sun City, Wolf Ranch and the other master-planned communities run architectural review on roof material and color, and approval is genuinely required before work starts. But an HOA cannot stop you from upgrading to an impact-resistant roof. Texas Property Code § 202.011 prohibits a property owners' association from preventing installation of shingles designed primarily to be wind and hail resistant and rated by a nationally recognized testing laboratory, such as UL 2218 Class 4. Reasonable aesthetic standards still apply; a blanket refusal does not. In a market with 113 hail events since 2004, that upgrade is worth asking your carrier about — Texas Insurance Code § 2253.002 requires insurers here to offer a discount for qualifying impact-resistant roofing, though each carrier sets its own amount and documentation.

Our Services in Georgetown

Restoration and construction from one company, so the crew that dries the house out is the crew that puts it back together.

Neighborhoods We Cover in Georgetown

Sun City, Wolf Ranch, Berry Creek, Cimarron Hills, Santa Rita Ranch, Morningstar, Georgetown Village, Serenada, Saddlecreek, La Conterra, Water Oak at San Gabriel, Escalera Ranch, Oaks at San Gabriel, Villages at Berry Creek and Shell Ranch — plus the historic downtown core and everywhere between.

That covers ZIP codes 78626, 78627, 78628 and 78633 across Williamson County. If you are near the courthouse square, Blue Hole Park, San Gabriel Park, Lake Georgetown or the Williams Drive corridor, you are comfortably inside our service area.

Georgetown Questions We Get Asked

Do I need a permit to replace my roof in Georgetown?

Yes. A permit is required for a new roof within Georgetown city limits, submitted through the My Government Online portal using the reroof permit application. This is different from the City of Austin, where replacing asphalt shingles with asphalt shingles is generally exempt unless the property is in the Wildland-Urban Interface and 50% or more of the roof is being replaced. Contractors who work the whole metro sometimes assume Austin's rule applies here. It does not. There is also a decking rule: undamaged decking does not have to be replaced, but damaged decking must be declared on the application and inspected before the new decking is covered.

Will my homeowners insurance cover the July 2025 flooding?

For rising river water, almost certainly not. Standard homeowners policies exclude flood — water that comes from a river leaving its banks or surface water moving into the structure requires separate flood insurance through the NFIP or a private carrier, and that coverage normally has a waiting period before it takes effect. What a homeowners policy generally does cover is water that entered through storm-damaged building envelope, such as rain through a roof that hail or wind opened. If you are unsure which happened at your property, we will tell you honestly what we see — including when the answer is that it is a flood loss your homeowners carrier will not pay.

How bad is hail in Georgetown, really?

There have been 113 recorded hail events within ten miles of downtown Georgetown since 2004, and the largest confirmed stone measured four inches — grapefruit-sized. September 2023 brought two-and-a-half-inch hail as part of the costliest hailstorm in the region's history, and April 2025 brought three-inch stones affecting around 29,000 structures. The geography is the reason: cells moving northeast up the I-35 corridor intensify where Gulf moisture meets the Balcones Escarpment. A Georgetown roof can realistically take two significant hail hits inside a couple of years.

Can my Sun City HOA stop me from installing impact-resistant shingles?

No. Texas Property Code § 202.011 prevents a property owners' association from stopping a homeowner from installing shingles designed primarily to be wind and hail resistant and rated by a nationally recognized testing laboratory — UL 2218 Class 4, for example. Sun City, Wolf Ranch and the other master-planned communities can still apply reasonable aesthetic standards on color and profile, and you should still submit for architectural approval before work begins. What they cannot do is require you to put a non-rated shingle back on a house in a hail corridor this active.

Someone knocked on my door offering to cover my deductible. Should I use them?

No. Texas Insurance Code § 707.002 requires you to pay your deductible, and Texas Business & Commerce Code § 27.02 makes it an offense for a contractor to pay, waive, absorb or rebate it — a Class B misdemeanor carrying up to 180 days in county jail and a fine of up to $2,000. Beyond the legality, there are two practical problems. The cost has to come from somewhere, so the estimate is usually inflated to absorb it. And your insurer can withhold recoverable depreciation until it receives proof you actually paid the deductible, so a waived deductible can cost you the back half of your claim. Sun City is heavily canvassed after every storm; a local address and verifiable Georgetown references from more than a year ago are worth asking for.

Why do so many Georgetown homes get slab leaks?

Expansive Houston Black Clay. Eastern and central Georgetown sit on Blackland Prairie soil that swells when wet and shrinks hard in drought, and that seasonal movement puts continuous differential stress on the supply lines running under post-tension slabs. Older copper and galvanized runs give out first. We find them with moisture meters rather than guesswork, repair the source, dry the structure to a verified reading, and rebuild the flooring and wall that had to come out.

How fast can you reach Georgetown from Buda?

About 43 miles up I-35, typically 45 minutes or so outside peak traffic. For active water intrusion we will talk you through shutting off the supply and protecting what is below while a crew is en route. We answer 24/7 for emergencies; for planned work such as a roof replacement or a remodel we schedule the free estimate around you.

My roof survived 2023 but took hail in April 2025. Is that one claim or two?

Generally two separate losses with two separate dates, and that distinction matters. Carriers assess damage against the specific storm event you report, and prior unrepaired damage from an earlier storm can complicate a later claim — an adjuster may attribute part of the condition to the older event you never filed on. This is the practical argument for getting a roof inspected after each significant storm rather than waiting until a leak forces the issue. Documentation tied to a specific date is what makes a claim clean.

Hail or Water Damage in Georgetown? We Will Look for Free.

Inspections and estimates cost nothing and carry no obligation. We will tell you what the damage actually is, whether it is a claim worth filing, and what it takes to put it right — in writing, before any work starts.

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